Record observable failures. Prioritize their impact, assign one owner and close with evidence.
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| Issue / process | Impact / severity | Owner / due date | Next action | Cause / prevention | Status / evidence |
|---|---|---|---|---|---|
| Fictional example: client kickoff started without the approved scope. | Two hours of rework. Medium severity. | Project lead. Before the next kickoff. | Confirm scope with the client and update the kickoff checklist. | Handoff checklist lacked an approval check. Require approved scope before kickoff. | Open. Close after approved scope is attached and the next kickoff passes the check. |
Which issue has the greatest impact? Which action is overdue? What evidence supports closure? What control would prevent a repeat?
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