Stop rebuilding the operating-control layer from scratch for every client.
The Operator Control System gives fractional COOs and operations advisers a reusable Excel control system plus a lightweight browser app for recurring work, accountable ownership, KPI review, exceptions, controls, weekly decisions, handoffs, escalation, and continuity.
The client usually has tools. What is missing is operating control.
Accountability that survives the meeting
Connect recurring obligations and exceptions to named owners instead of leaving decisions in notes, inboxes, or verbal follow-up.
KPIs tied to action
Keep scorecards close to the controls, exceptions, and decisions they are supposed to influence.
Exceptions with escalation
Record what broke, who owns the response, what control is missing, and what needs to be decided next.
Continuity after the consultant leaves
Leave a visible operating structure behind so progress is less dependent on the founder, the consultant, or tribal knowledge.
See the workbook approach before choosing a license.
A fictional missed approval becomes an Exception Log record, a missing and untested control, and a decision in the Weekly Review. The workbook records the work; your team implements and tests the workflow.
View the free workbook exampleStarter browser workspace
Use the separate Operations Starter Kit within one business for exception, KPI, control and weekly-review records. Records stay in local browser storage with CSV export; there is no cloud sync or simultaneous team editing. Starter does not include the full OCS Excel workbook.
- One-time purchase
- Internal use within one business
- No paid client-engagement rights
OCS Consultant License
Use the full Excel-based Operator Control System plus the Starter browser app in paid implementation work across up to five distinct client organizations during the active annual term.
- Full Excel OCS access
- Starter browser app access
- Up to five client organizations
- Commercial implementation rights for one advisory practice
- Renews annually until canceled
Access uses your checkout email and is processed in scheduled batches, so delivery may not be immediate.
The consultant license permits client-specific implementation use within its stated scope. It does not permit standalone resale, public redistribution, sublicensing, or white-label resale of the underlying Ops Control HQ materials.