Process risk scorecard

Use a process risk scorecard to find where operating complexity is most likely to create expensive failure.

Score operational processes by failure exposure, control strength, handoffs and automation fit.

Score the right dimensions

Useful dimensions include transaction volume, financial exposure, manual steps, handoffs, historical exception rate, control strength and recovery difficulty.

Use the score to allocate attention

High-risk processes deserve stronger controls and more frequent review before they deserve more software.